Refund Policy

Return Policy

We take pride in the quality of our products and carefully inspect each order before shipping. Returns are accepted only under specific conditions and must be approved by our team before you send anything back.

Return Eligibility:
• Return requests must be submitted within 14 days of delivery.
• You must provide your order number, proof of purchase, and clear photos of the product showing the issue.
• Items must be unused, in original packaging, and in the same condition as received.

Approval Process:
All return requests must be sent to pureverahelp@gmail.com for review. Once your request is reviewed, we will notify you if it has been approved. Approved returns will receive detailed instructions and a return shipping address.

Refunds:
Refunds will only be issued after the returned item is received and inspected. If approved, your refund will be processed to your original payment method within 7–10 business days.

Non-Returnable Items:
• Used or opened products
• Items without proof of purchase
• Final sale or clearance items

Return Shipping Costs:
The customer is responsible for all return shipping costs unless the product arrived damaged or defective.